Effective date: July 15, 2026

My Project Solution, LLC (“MPS,” “we,” “us,” or “our”) operates myprojectsolution.com (the “Site”). This Privacy Policy explains what information we collect, how we use it, and the choices you have. We built this Site — and this policy — around a simple principle: we collect only what we need to respond to you and improve our services.

Who We Are

My Project Solution, LLC
2607 Woodruff Rd, Suite E-554
Simpsonville, SC 29681, USA
Email: [email protected]
Phone: (864) 498-3669

Information We Collect

Information you provide directly. When you submit our contact form, request a quote, subscribe to our newsletter, or chat with us through our support widget, we collect the information you choose to share — typically your name, email address, company name, phone number, and the content of your message.

Information collected automatically. With your consent, we use Google Analytics 4 to understand how visitors use the Site (pages viewed, approximate location at city level, device and browser type, referral source). We honor Google Consent Mode v2: analytics cookies are denied by default and only activate after you grant consent through our cookie banner. Our web server also keeps standard access logs (IP address, user agent, requested URL) for security and troubleshooting.

Chat support. Our live chat is provided by Help Scout. If you use the chat widget, your messages and any contact details you provide are processed by Help Scout on our behalf. See Help Scout’s privacy policy for details on their practices.

How We Use Your Information

We use the information we collect to respond to your inquiries and quote requests, deliver and improve our services, send newsletters you have subscribed to (you can unsubscribe at any time via the link in every email), analyze Site usage to improve content and performance, and protect the Site against abuse and security threats.

We do not sell your personal information, and we do not share it with third parties for their own advertising purposes.

Legal Bases for Processing (GDPR)

Where the EU/UK General Data Protection Regulation applies, we process personal data on these bases: consent (analytics cookies, newsletter), legitimate interests (responding to business inquiries, Site security), and contract (when processing is necessary to provide services you have engaged us for).

Service Providers

We share information only with service providers who process it on our behalf under appropriate safeguards: Google (analytics), Help Scout (support chat and email), our website hosting provider, and our email service provider. Each processes your data only as needed to provide their service to us.

Cookies

Cookie usage and preferences are described in our Cookie Policy. You can change or withdraw your consent at any time through the cookie settings link on the Site.

Data Retention

We keep contact and quote inquiries for as long as needed to handle your request and for a reasonable period afterward for business records. Newsletter data is kept until you unsubscribe. Analytics data is retained per our Google Analytics settings (14 months) and is aggregated or pseudonymized.

Your Rights

Depending on where you live, you may have the right to access, correct, delete, or receive a copy of your personal information, object to or restrict certain processing, and withdraw consent at any time.

California residents (CCPA/CPRA): You have the right to know what personal information we collect, request its deletion, and opt out of “sale” or “sharing.” We do not sell or share personal information as those terms are defined by the CCPA. We do not discriminate against you for exercising your rights.

EU/UK residents (GDPR): You also have the right to lodge a complaint with your local supervisory authority.

To exercise any of these rights, email us at [email protected]. We will respond within the timeframe required by applicable law.

Data Security

We use HTTPS across the Site, restrict access to personal information to those who need it, and rely on reputable providers with strong security practices. No method of transmission or storage is 100% secure, but we take reasonable measures appropriate to the sensitivity of the data we handle.

International Visitors

The Site is operated from the United States. If you visit from outside the US, your information will be processed in the US, where data protection laws may differ from those in your jurisdiction.

Children

The Site is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this policy from time to time. We will post the revised version here with an updated effective date. Material changes will be highlighted on the Site.

Contact

Questions about this policy or your data? Email [email protected] or write to us at the address above.