Most mid-market companies don’t set out to build complex commerce systems. They earn them. What starts as a straightforward ecommerce initiative – launch a new site, connect it to the ERP, and start selling online – gradually becomes something much larger. Over time, new requirements emerge: customer-specific pricing, multiple warehouses, complex shipping rules, sales rep ordering, portal access, reporting requirements, and integrations to accounting, CRM, and logistics systems. Individually, each change makes sense. Together, they create complexity that most organizations underestimate. And that’s why complex commerce systems don’t usually break at launch. They break at scale. Complexity Is Earned, Not…